Salesforce Data Recovery Service and Third Party Data Recovery Tools

salesforce data recovery

Salesforce removed their native data recovery service with effect from July 2020, and now the companies will not be able to recover their data at a specific time when they want it. For many industries and enterprises, backing up Salesforce data is of utmost importance to tackle the adverse impacts of any catastrophic incidents. There are many possibilities that your data may get eradicated or damaged fully. Some may think that it is possible to have data backup with cloud services, and their data on the cloud is always safe. However, this is not always true.

Is Salesforce Data Recovery Service retired?

As discussed above, Salesforce terminated their data recovery service last year, but they have reintroduced it later this year. Let us first examine the pros and cons of this service here. Back in July 2020, Salesforce retired their recovery service as they found it not meeting the high standards for their customer experience due to the reliability of the process and the length of the time needed for restoration. However, a few months ago, this had a turnaround when Salesforce again announced that their data recovery service is back. Let’s explore what it entails in this coming back.

Salesforce had made this decision to bring back its Data Recovery Service from Mar 2021. It had been done so as per the assertion of the Salesforce community that the Salesforce’s value lies in existence and also knowing that in case of any emergency, there is assistance. Along with this announcement of bringing back their recovery service, Salesforce also said that the AppExchange marketplace of Salesforce also houses a reliable partner ecosystem offering many strong backup and restoration solutions that customers can make use of. They also called these solutions native Salesforce recovery tools. So, lately, these applications are driving more trust and also extend the value of the Salesforce Platform.

Salesforce Data Recovery service

Let’s have a quick look at how the Data Recovery Service of Salesforce works:

  • It is a platform that will enable restoring your org data and metadata to a specific point in time.
  • If there is no third-party backup, and you incorrectly update a metadata file or refresh the Sandbox by mistake, Salesforce Data Recovery Service can be tried out.
  • This service comes at a cost, which is set at a standard $10,000.
  • The process of salesforce data recovery may take about six to eight weeks for data recovery.
  • The recovered data will be available as CSV files, and then you may have to upload it into your Salesforce manually.

So, native Salesforce Data Recovery may not always be your best option for the cost involved and delays, as mentioned above. As Salesforce itself has endorsed, there are many third-party data backup solutions by the partners at AppExchange. Many of these are much more comprehensive and feature-rich than the native Salesforce backup. These can back up both data and metadata and can help restore these easily when needed. Further, we will discuss some of the top third-party Salesforce data backup applications available at AppExchange.

Salesforce data backup third-party apps

  • Cloud Ally

The provider pioneered as a Salesforce backup and recovery service back in 2011. Using this, you will be able to run automated Salesforce data backup in a few clicks. The backup will happen to the background without affecting your process. You can run the business safely by trusting that your data can be recovered from a particular point in time since the previous backups at any stage in case of a data disaster. Cloud Ally also has advanced security features. The backup is stored in Amazon S3 storage with AES-256 bit advanced encryption. Cloud Ally also supports OAuth, MFA/2FA, etc.

  • Reflection Enterprise

The enterprise edition of Reflection is an advanced data backup and recovery option for Salesforce, which will let you run cloud-based or on-premises backups. It also enables restoration of data and replication of data as needed. You can also do integration of all Salesforce data at a single platform. Reflection Enterprise also features the backup and recovery service. It is possible to enable BI integration, SQL Server or MySQL database replication, data migration, Sandbox seeding, etc.

  • Copy Storm

It is another incremental backup service for Salesforce, which can also support relational databases. It has an archival solution with which you can save the deleted records for any longer time and restore them when needed. There is also no storage limit for Copy Storm. It can read the Salesforce metadata, look at the SF databases, query Salesforce, and write the records until the tables are copies.

  • Druva

Druva ensures optimum Salesforce data protection with backup and on-demand recovery. You can easily set up the cloud-to-cloud backups in an automated manner. It will help prevent any accidental data loss or malicious attacks. You can easily restore your data on demand for instant recovery. You can also manage the Salesforce backups and restoration activities directly through Salesforce or by using the centralized dashboard of the application.

  • Force Amp

It features DBAmp that can build the reports using mirrored or real-time Salesforce data. It can also help integrate the local applications with Force Amp also features using DBAmp to ensure complete data backup using a single command and keep the backup in sync with the incremental refresh of DBAmp. It will back up the data and let you enable bi-directional integration with the SQL applications locally.

  • Own Backup

Own Backup is one of the fastest and all-inclusive backups for Salesforce data. The provider offers end-to-end protection for all data and metadata. It includes backup for data relationships, custom objects, chatter feeds, standard objects, knowledge articles, orphaned records, person accounts, attachments, etc. Own Backup also protects against potential data loss by having automated backups, independent accessibility, and enterprise-wide protection. Own Backup now operates as a standalone service, so you will be able to access the backup even when your Salesforce is down.

So, before considering the costly Salesforce native data backup services, you may explore the third-party options first to identify if any of these services have your purpose in hand.


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